We’re here to help with any questions about orders, spare parts, or product availability. Our friendly support team aims to respond as quickly as possible.

Address

Northwest Spares
(Above Northwest Vape)
56 Warrington Road
Platt Bridge
Wigan
WN2 5JA
United Kingdom

Please note: This is our registered business address. We operate online only and do not offer in-store visits or collections.

Telephone

01942 380256

Email

For all enquiries, including order support or returns, please use the contact form

Customer Support Hours

Monday – Friday: 9:00am – 5:00pm
Saturday, Sunday & Bank Holidays: Closed

Name

Response Time

We aim to respond to all enquiries within one working day. During busy periods, it may take slightly longer, but we’ll always get back to you as soon as possible.